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Accessibility

Accessibility Statement

We want everyone, including people who use assistive technology, to be able to read this site and use ClaimParrot packets. Our target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Version 2026-10-19 · Last updated October 19, 2026

Our commitment

ClaimParrot is operated by KERA Tech Solutions L.L.C., a company registered in Kosovo and based in Prizren. We aim for claimparrot.com and the ClaimParrot account portal to conform to WCAG 2.2 Level AA, and we treat accessibility problems as bugs.

Conformance status

Partially conformant: we believe most of the site meets WCAG 2.2 AA, but some parts may not yet fully do so. This is a self-assessment; ClaimParrot has not yet had an independent accessibility audit.

What we do

Pages use real headings, landmarks and lists, and a skip link takes keyboard users straight to the content.

Everything can be reached and used with a keyboard, with a visible focus indicator. Text and controls use a color palette checked for contrast in both light and dark mode.

Pages reflow at 390 pixels wide without horizontal scrolling, and data tables keep their row and column labels when they stack on small screens.

Animations respect the reduced-motion setting of your device. Form fields have labels, and errors are explained in text next to the field.

Known limitations

The Paddle checkout runs in Paddle's own frame; its accessibility is Paddle's responsibility. Tell us if it blocks you and we will arrange another way to pay.

Packets are delivered as Word documents with real headings and tables. Long tables, such as the criteria crosswalk, may take extra navigation with a screen reader.

The fictional sample workspace is a read-only snapshot, so some controls do not save or send anything.

Feedback and alternative formats

If something on this site or in a packet is hard to use, email hello@claimparrot.com with the subject "Accessibility", the page address and what happened. We reply within two business days. We can provide any document on this site, including our terms and policies, in another format such as plain text or large print.

If our reply does not solve the problem, write to legal@claimparrot.com and we will review it.

How we assessed this site

Self-evaluation with automated checks (Lighthouse accessibility audits) and manual checks of keyboard use, zoom, small screens and dark mode. Last reviewed October 19, 2026.

Questions or requests?

Email privacy@claimparrot.com for privacy requests, legal@claimparrot.com for terms, the DPA and legal notices, or hello@claimparrot.com for anything else. Please never include patient information.

Reviewed by a person.Every packet.